support ticket roblox
support ticket roblox

Support Ticket Roblox

Submit a request to the Customer Service team for help with billing or account issues.

Account I need help with my account · Payments, Gift Cards, and Subscriptions I have Premium, Robux, Gift Card, Subscriptions or payment questions 

doesnt answer my - Platform Usage

Keep submitting if they are not replying in less than 5 days then I would recommend that you submit another (there is an issue 

Contact Us –

Customer team assists with Billing and Account issue related questions. Make sure to check our Help Articles before

declined my of my 11 year old account after

So what I did, was when I went to check my profile logged out I saw that my account hasn't been active since the day I left it off and here's 

My account got hacked. The team isn't helping

The only people that can help you are Submit a and hope that you can convince them to recover the account for you. - 

should i send another :

its been almost 4 days since i sent my first about being hacked and they stopped sending the youre still in the queue message 

Does respond back to when you are trying to appeal

In my experience, takes about 24–48 business hours to respond to a However, it can also be longer like 4–7 days 

Is Ignoring me? Please Help! :

Can anyone tell me why is loterally just ignoring my (at least I think they are) because I sent a a week ago 

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Support Ticket Roblox